Contact Us/Help


We do not take orders by phone except for is the 5 Day Silent Retreat and custom art commissions.

Register and purchase everything else online.
See "Register or Purchase" menu in left sidebar.

We have no way to fulfill orders sent in by mail
so we return any checks or money orders sent to us.

International orders:

  • Fill in your country, and the page refreshes with the fields you need.
  • If your credit card is declined, call your card company and tell them it's OK to allow the charge. They're suspicious that your card was stolen, especially if it's an international charge.

If you are afraid to order online,
your credit card company will give you a dummy number. Most credit card companies do not hold you responsible for internet fraud anyway. If we ran your card for you it would go over the internet just as if you did it. Most charges go over the internet now, whether in a store or online!

We cannot take mail orders or phone orders.

We've never had a problem with our secure shopping cart.

All Customer Service
Tech Support
is efficiently handled by Lola's fabulous assistant, Crystal.

If you email or phone Lola,
she cannot help.
Lola forwards to Crystal,
which slows down your help. 

Please try this help page
before emailing Crystal.
You can solve 95% of all issues:

Tech Help
, Order Problems, and
Customer Service FAQ's